Frequently Asked Questions

To place an order, you may reach out via WhatsApp, email, or phone. If you're in or around Kolkata, we welcome you to visit the Namrata Weaves Boutique. Our creations are also available through a select network of trusted resellers across the globe-feel free to contact us to find one near you.

We accept a variety of secure digital payment methods, including Google Pay and direct bank transfers. Full details will be provided at the time of purchase.

For orders within Kolkata, our dedicated team handles deliveries personally. For all other locations-national and international-we use reliable shipping partners like DHL, FedEx, DTDC, and India Post. Standard shipping within India is complimentary.

Delivery time depends on your location and urgency. We offer flexible shipping options, including express delivery at an additional charge.

Absolutely. Each saree is individually handcrafted, and you will receive the exact piece you selected-just as shown.

Our boutique is located in Salt Lake, Kolkata, West Bengal, India. You can find the complete address linked on our homepage.

For inquiries about our products, purchases, or appointments, please reach out to Namrata Mitra, founder of Namrata Weaves. She is available via WhatsApp, phone, or email, and is happy to assist you personally.