At Namrateweaves.com, we take pride in offering authentic Indian sarees crafted with precision and care. Our commitment to quality ensures that every saree you purchase meets the highest standards. Please read our Warranty Policy carefully before making a purchase.
1. Warranty Coverage
Our warranty covers manufacturing defects in the fabric, weaving, embroidery, and dyeing processes. This includes:
Weaving inconsistencies (such as missing threads or loose zari work)
Color bleeding or fading under normal washing conditions
Defects in embroidery or embellishments
2. Warranty Period
The warranty is valid for 30 days from the date of delivery.
Any claims made beyond this period will not be entertained.
3. Exclusions from Warranty
The following cases are not covered under warranty:
Normal wear and tear, accidental damage, or mishandling
Stains, fabric cuts, or burns after delivery
Damage due to improper washing (e.g., machine washing delicate silk sarees)
Slight color variations due to lighting or screen resolution
Custom-stitched or altered sarees
4. Claim Process
If you believe your saree has a manufacturing defect:
Email us at namrataweaves@gmail.com with your order number, clear images of the defect, and a brief description.
Our team will review your claim and respond within 3-5 business days.
If approved, you will be eligible for a replacement or store credit. Refunds will be provided only in exceptional cases at our discretion.
5. Warranty Limitations
The decision of Shreesiri.com regarding warranty claims is final.
Warranty is non-transferable and applies only to the original purchaser.
We reserve the right to discontinue or modify this policy at any time.